Do Smartphone Traffic Apps Really Work? – Strib

Katie Humphries at the Star Tribune asks: Do Smartphone Traffic Apps Really Work? I briefly get quoted:

While tech-fueled traffic updates aren’t always accurate, they can help people adjust their expectations, said David Levinson, a civil engineer at the University of Minnesota who specializes in transportation.

“If it’s going to be 15 or 30 minutes because of some incident and you can’t change it, then you can notify people or feel much more comfortable about accepting it,” Levinson said. “You feel better about the situation when you have more information about it.”